1(855) 600-0344

1(855) 600-0344

Refund & Cancellation Policy

Introduction

Save30Now.com, a subsidiary of Byteread Technologies Private Limited, is committed to providing a seamless and satisfactory experience for our users. Our Refund and Cancellation Policy outlines the conditions under which refunds and cancellations are processed for products and services purchased through our platform. This policy is designed to ensure transparency and fairness in our transactions.

1. General Policy

1.1 Eligibility for Refunds and Cancellations

  • Refunds and cancellations are subject to the terms and conditions of the specific deal or offer.
  • Some products and services may have different refund and cancellation policies, which will be clearly mentioned in the deal terms.
  • Digital products, services, and downloadable content are typically non-refundable unless explicitly stated otherwise.

1.2 Refund Request Timeframe

  • Customers must request a refund or cancellation within the specified timeframe, typically within 14 days of purchase, unless otherwise stated in the deal terms.
  • Requests made after the specified period may not be eligible for a refund or cancellation.

2. Refund Policy

2.1 Refund Process

  • To request a refund, customers must contact our customer support team at [email protected] with their order details and reason for the refund.
  • Our team will review the request and determine eligibility based on the deal terms and conditions.

2.2 Approval and Processing

  • Approved refund requests will be processed within 7-10 business days.
  • Refunds will be issued to the original payment method used during the purchase.
  • Customers will receive a confirmation email once the refund has been processed.

2.3 Non-Refundable Items

  • Certain products and services, such as final sale items, personalized products, and time-sensitive offers (e.g., event tickets), are non-refundable.
  • Any exceptions will be explicitly mentioned in the deal terms.

2.4 Partial Refunds

  • In some cases, partial refunds may be granted, such as for partially used services or products with minor defects not affecting overall functionality.

3. Cancellation Policy

3.1 Cancellation Process

  • Customers can request a cancellation by contacting our customer support team at [email protected].
  • The cancellation request must include the order details and reason for cancellation.

3.2 Approval and Processing

  • Cancellation requests are subject to approval based on the deal terms and conditions.
  • Approved cancellations will be processed within 3-5 business days, and customers will receive a confirmation email.

3.3 Non-Cancellable Items

  • Certain products and services, such as digital downloads, personalized items, and time-sensitive offers, cannot be canceled once the order is confirmed.
  • Any exceptions will be explicitly mentioned in the deal terms.

4. Exchange Policy

4.1 Eligibility for Exchanges

  • Exchanges are subject to availability and the specific terms of the deal.
  • Customers must request an exchange within the specified timeframe, typically within 14 days of purchase.

4.2 Exchange Process

  • To request an exchange, customers must contact our customer support team at [email protected] with their order details and reason for the exchange.
  • Our team will review the request and determine eligibility based on the deal terms and conditions.

4.3 Approval and Processing

  • Approved exchange requests will be processed within 7-10 business days.
  • Customers will receive a confirmation email once the exchange has been processed.

5. Exceptions and Special Cases

5.1 Force Majeure

  • Save30Now.com is not liable for refunds or cancellations due to events beyond our control, such as natural disasters, pandemics, or government actions.

5.2 Fraudulent Transactions

  • Transactions found to be fraudulent or violating our terms of service are not eligible for refunds or cancellations.

5.3 Dispute Resolution

  • In case of disputes regarding refunds or cancellations, customers can escalate the issue to our senior management team at [escalation email/phone number].
  • We aim to resolve disputes amicably and fairly within 14 business days.

6. Contact Us

For any questions or assistance regarding our Refund and Cancellation Policy, please contact our customer support team at:

Thank you for choosing Save30Now.com. We value your satisfaction and are committed to providing a positive experience with our platform.